Privacy Policy
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
1. When and what data do we collect?
Symbiotic AI collects the following data:
Personal identification information (name, email address, title, company)
Browser and page data, including demographic data, city-level location, and device details
Metadata from the browser related to website performance and latency including load times and events
IP address
Behavior, such as clicking on buttons and scrolling
Cookies
User Google account information
Symbiotic AI collects this data after you have given your consent:
When you first enter the website by accepting our cookie policy
When you submit your information and consent into our contact form
When you enter your email and submit your consent into our mailing list form
2. How will we use your data?
We use the information we collect to:
• Respond to your inquiries and demo requests
• Send you information about Revaz AI that may be of interest
• Analyse and improve our website and services
• Comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:
• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors interact with our site (e.g., page views, traffic sources)
• Preference cookies — remember your settings and choices
You may choose to decline non-essential cookies via our cookie consent banner. Note that declining cookies may affect some website functionality.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months unless you request deletion earlier.
5. Data Sharing
We may share your information with:
• Service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email platforms), subject to confidentiality agreements
• Professional advisors including lawyers and accountants, where necessary
• Regulatory authorities, if required by law
We do not share your personal data with third-party advertisers.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
To exercise any of these rights, please contact us at the address below.
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Symbiotic AI
Email: privacy@symbioticai.ca
Website: symbioticai.ca